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Returns

Returns
All you have to do is ask within 30 calendar days of receiving the product. If for any reason your item(s) does not arrive or arrives in a condition not as we promised, you will get a full refund no questions asked. All item(s) are 100% money back guaranteed (less postage and handling).

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Prior to returning, please email us at support@wellnesslabs.com with with your receipt or proof of purchase. We will give you a RMA Number to help us track your product through the return process.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. The amount of time for the credit to show on your card varies, but is typically within 5 business days of us receiving your return.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@wellnesslabs.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@wellnesslabs.com and send your item to: 117 Aspenridge Drive Holly Springs North Carolina US 27540.

Shipping
To return your product, you should mail your product to: 117 Aspenridge Drive Holly Springs North Carolina US 27540

You will be responsible for paying for your own shipping costs for returning your item. Return shipping costs are non-refundable. If you receive a refund, the original postage and handling will be excluded from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.